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Always remember that when outsourcing software solutions or your
information technology departments, you have two options, offshore
outsourcing or near shore outsourcing. The cheapest is not always
neccessarily best. Use Outsourcing Toolkits to help you decide if
offshore outsourcing or nearshore outsourcing is best for your company.
Make sure the following are always covered:
- SERVICE LEVEL REQUIREMENTS
- A SERVICE LEVEL AGREEMENT (SLA)
- BENCHMARKING
- THE OUTSOURCING CONTRACT
- A TRANSITION PLAN
- RISK MANAGEMENT
- GOVERNANCE PLAN - SERVICE MANAGEMENT
- CONTINGENCY PLAN
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